Nintendo has apparently started refunding those who have asked for their money back for the disappointing Xenoblade Chronicles X Definitive Edition Nintendo Switch 2 upgrade. There have been numerous videos on the subject on YouTube with many reporting that the game looks worse than it did without the upgrade with poor textures issues and upscaling techniques. It’s not clear which studio was behind the Nintendo Switch 2 Edition, but if you are having problems with it then it could be worth your while contacting Nintendo Support.
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