I knew caring for my 88-year-old mom would be hard. I didn’t expect to spend so much time on tech support.

My mom was fiercely independent into her 80s, but recently moved into an assisted living facility.

I didn’t anticipate how helping her manage her digital life would be such a big part of her care.

Two-factor authentication has left my mom unable to manage her accounts on her own.

I really didn’t know what caring for an aging parent would be like.

After my father died, my mother continued living alone in New York City. She was in her mid-80s and fiercely independent. She managed all her finances, doctor appointments, and dinner